Means of Delivery

After confirmation of purchase between two parties, we will proceed to delivery the goods immediately aaccording to the agreement.

Shipping

  • Depending on order and shipment route such as: roads, transport by car or motorcycle, we will use means of transportation fast, punctual and timely to customers in domestic.

Packaging and shipping

  • The goods shall be packing, sealing and shipping to customers. We also inform time of delivery to our customers.
  • When receiving the goods, customers must check the goods status directly, if there is a problem in type, quality, quantity, packing, please contact us immediately to be solve these problems promptly.
  • For customers who pay money in advance, if the customer does not receive the goods as our notice, we will contact and negotiate with the customer about the new place of delivery. If customers do not agree, we will refund to customers.

The documents accompanying the goods when sent

  • VAT invoice.
  • Delivery bill.

Charges for transportation

  • We will bear transportation fees for delivery the goods in the HaNoi.
  • For another areas out of HaNoi city: transportation fees shall be depended on the stretch of road transport or as agreement between two parties.