Confidential Policy

The purpose and scope of information gathering

  • When you contact and access to search, use the services that we offer, we will ask customers to provide some personal information, including: name, mail, telephone numbers peanuts, address … personal information collected will only be used in our company.
  • We do not sell, share or exchange personal information of customers collected on the our web site for any other third party.
  • The above information will be used for one or all of the following purposes: Notification of delivery and customer support. Provide information related to the products. Handling order, provide services and information through our website as per request of customers. In addition, we will use the customers’ information to suport, answer customers’ inquiries about product.
  • And moreover, we are committed not using the customers’ information for any other purposes.

The scope of information use

Customers’ information shall be used for the following activities:

  • Notification of delivery and customer support.
  • Sending email introduce of new product specification and attractive promotions to our customers.
  • Supporting for activities supporting service to our customers.
  • Solving problems and disputes arising in relation to the website content.
  • Prevent the activities violated the laws of VietNam.

Time to information save

  • We will save the personal information provided by customers in the our internal systems .
  • In the course of providing services to the customers or until the completion of the collecting purpose or when the customes has requetement to cancell all given information.

Name and address of our company

  • Name:TANAPHAR Join Stock Company
  • Address:Thanh Oai Industrial Complex, Bich Hoa Ward, Thanh Oai Dist, HaNoi city, VietNam
  • Telephone:04. 33 534 988 /22 424 733/33 534 989    Fax: 04. 33 534 686
  • Tax code:0101988259
  • Email:info@tanaphar.com

Method and tools for users to access and edit their personal data.

Customers contact directly to the hotline call 04.2242 4733 for our services staff to support for changing personel information.

Commitment to privacy of personal information customers

  • We commit not to sell, change or share of personal information of customers to any other third party, to ensure customers’ right best when contacting us to purchases the goods..
  • In the following cases, we will carry out to exchange of personal information of customers, including: legal request from a government agency or when we believe that it is necessary and suitable to comply with legal requirements.
  • In the another cases, we will annount information detailed  to customers when we have to disclose information to a third party and this information is provided to get feedback from the customers’ agreements.